Careers
Great People Build Great Products
Grow with us while working on something that truly makes a difference.
A Great Place to Work.
At Five Sigma, we build AI technology that’s used every day by insurers handling insurance claims. Our products help claims teams work faster, avoid mistakes, enjoy their jobs, and provide better service to the people who count on them.
If you’re excited to work as part of a strong team in a supportive environment, and want to make a real impact with AI technology that is shaping the future, you’ll feel at home here.
Why Work at Five Sigma?
What You Do Matters
Whether you build, sell, or support, your work solves real problems and helps people every day.
Dynamic Startup Culture
We keep things simple. Clear goals, direct communication, and fast decisions and growth.
Flexible and Hybrid Work
Work where you're most productive. Our team is remote or hybrid, and we make it easy to stay in sync.
Explore Our Open Positions
Business & Data Analyst
About The Position
Five Sigma is an AI-native InsurTech company transforming the insurance claims management industry. Our cloud-based Claims Management Platform enables insurance carriers and organizations to streamline operations, automate workflows, and make smarter, data-driven decisions.
We are looking for a highly analytical and detail-oriented Business & Data Analyst to join our Global Delivery team.
You will work directly with US-based insurance customers to translate complex business requirements and data into functional solutions within Five Sigma's Claims Management Platform.
This is a hands-on, customer-facing role combining business analysis, data investigation, functional solution design, and validation throughout the implementation lifecycle.
Key Responsibilities
Business Analysis & Functional Design
- Lead discovery sessions with insurance customers to understand their claims operations, workflows, business rules, and challenges.
- Translate business needs into detailed functional requirements, solution designs, and acceptance criteria.
- Identify edge cases, business exceptions, and gaps in customer requirements.
- Map business requirements to Five Sigma's platform capabilities and define appropriate configurations.
- Partner with Delivery Managers and technical implementation teams to evaluate solution approaches.
Data Analysis & Integration
- Analyze customer data structures, quality, and business meaning.
- Own source-to-target data mappings, transformation rules, and reconciliation criteria.
- Support data migrations, integrations, and reporting requirements.
- Use SQL to investigate datasets, identify inconsistencies, and validate results.
- Ensure data accuracy and alignment with customer business processes.
Testing & Validation
- Define business test scenarios and expected outcomes.
- Validate configurations, workflows, calculations, reports, and migrated data.
- Support UAT and troubleshoot functional and data-related issues.
- Ensure the delivered solution meets agreed business requirements.
Stakeholder Collaboration
- Collaborate with customers, Delivery Managers, Product, and Engineering teams.
- Maintain clear documentation of requirements, mappings, decisions, and acceptance criteria.
- Communicate complex findings to technical and non-technical stakeholders.
- Remain actively involved from discovery through go-live.
Requirements
- 3+ years of experience as a Business Analyst, Business Systems Analyst, or Business & Data Analyst in a SaaS or enterprise technology environment.
- Experience in US Property & Casualty (P&C) insurance, claims management, or insurance technology.
- Familiarity with claims workflows, policy administration, and insurance data.
- Experience with enterprise software implementations, data migration, and system integrations.
- Proven ability to translate complex business processes into functional requirements and specifications.
- Experience working directly with customers and cross-functional technical teams.
- Strong analytical thinking, problem-solving skills, and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently in a remote, global environment.
Nice to Have
- Experience with APIs, JSON, ETL processes, and data reconciliation.
- Experience implementing configurable enterprise SaaS platforms.
Why Five Sigma?
Join a fast-growing global InsurTech company where your work directly impacts how insurance organizations operate. You'll collaborate with talented professionals, solve meaningful business challenges, and help shape the future of AI-powered claims management.
Join us and help transform the insurance industry.
Apply for this position
Great minds think independently.
Join a team where your mind leads the way.
Global Team,
Local Presence
We have teammates across North America, Europe, Australia and Israel. Whether you’re in one of our hubs or remote, you’ll be part of the core team.
What do our employees love about Five Sigma?
Our Values
Our values define who we are, how we operate, and the impact we strive to make in the world. By living these principles every day, we aim to create a meaningful and lasting legacy.
Value Creation as Our North Star
We are driven by an unwavering commitment to creating value for all our stakeholders. Our primary focus is on delivering exceptional value to our customers, empowering them to generate value for their own clients. This value chain not only fuels our customers’ success but also drives growth for our investors, partners, and employees. We believe that value creation is the cornerstone of our mission, and it always comes first in everything we do.
Pursuit of Excellence
We are driven by a relentless pursuit of excellence in everything we do, with a deep focus on mastering our domain. Our commitment goes beyond competence—we innovate, refine, and push boundaries to set new industry standards. By continuously improving and delivering unmatched expertise, we empower our customers and partners with solutions that redefine what’s possible in our field.
Commitment to Delivering on Our Promises
At the core of our values is an unwavering commitment to following through on every promise we make. We don’t just set goals—we take ownership and ensure they are achieved, without exception. Whether it’s a strategic initiative, a critical customer deliverable, or a daily operational task, we are fully accountable for seeing things through to completion. This relentless focus on execution strengthens trust, fosters long-term relationships, and reinforces our reputation for delivering every time.
Integrity and Transparency
Integrity and transparency are the bedrock of our operations. We communicate openly and honestly, fostering trust and accountability in all interactions. By staying true to these values and principles, we build trust which is the prerequisite for long-term relationships.
Collaboration as a Strength
We believe in the power of collaboration to achieve extraordinary outcomes. By fostering a culture of teamwork, we unite our employees, customers, and partners to co-create solutions that deliver meaningful impact. Together, we can achieve far more than we could individually.
Joy and Fulfillment in Our Work
We spend a significant part of our lives doing what we do, and we believe it should be enjoyable and fulfilling. By fostering a culture of joy and enthusiasm, we inspire creativity, innovation, and dedication. This positivity radiates throughout our ecosystem, driving each of us to continually improve and excel in our endeavours.
If you have what it takes, you’ll thrive at Five Sigma.
Explore our open roles or reach out directly.
We’d love to meet you. 🙂
